Refund Policy
At Thomas Reserve Seasonings LLC, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we’re here to help.
Returns
Due to the nature of food products, we generally do not accept returns on opened or used items.
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of receiving your order and we will gladly assist with a replacement or refund where appropriate.
To request assistance, please email us at:
info@thomasreserveseasonings.com
Please include:
-
Your order number
-
A description of the issue
-
Photos if the item arrived damaged
Refunds
Once your request is reviewed and approved, refunds will be processed to your original payment method. Processing time may vary depending on your payment provider.
Contact
If you have any questions about refunds, please contact:
info@thomasreserveseasonings.com